SHIPPING & RETURNS

Shipping Policy

•   Free shipping in Hong Kong & Macau on all orders over HKD400 (after discount).

•   HKD30 delivery fee will be charged for order below HKD400 (after discount).

We offer the following delivery services:

•  SF Standard Delivery Service (Hong Kong & Macau) 

•  SF Express Locker (Hong Kong only)

All orders will be shipped within 4-6 business days of receipt of order unless otherwise noted.

Please e-mail us for International shipping request.

Return & Exchange Policy

No returns or exchanges due to hygiene reasons.

We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.

 

winki.kiki@pat-a-pet.com

Hong Kong

Whats App: +852 5968 7547  

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